Direct Hotline: +91 40 0000 0000|Mon – Sat: 8:30 AM – 7:30 PM
EstablishedTrading since 1996 · ISO 9001 certified · 119 directly employed engineers · 15,000+ computers under contract
Authorised Dealer / Reseller
20 brands, supplied through official distribution — so warranty and service entitlement stay intact.
Also authorised for 11 further brands, listed in full on the company page.Marks shown are Scantech's own partner assets.
01Service Catalogue
Everything we supply, install and maintain
17 service lines across five disciplines. One contract, one engineering bench of 119 directly employed engineers, one point of accountability.
17
Service lines
Network & Structured Cabling3 services
Copper, fibre and wireless network builds — designed, installed, documented and supported.
Hardware & Maintenance Contracts5 services
Supply of desktops, servers and peripherals, and the contracts that keep them running.
Security & Surveillance3 services
IP surveillance, recording, and physical access control for sites that need an audit trail.
Facility & Infrastructure Management3 services
Data centre, power and end-user support run as a managed service, on-site or remote.
Advisory & Turnkey Projects3 services
Assessment, design, documentation and turnkey delivery across every discipline above.
02Who We Serve
Sectors we have actually delivered in
Over 100 institutional clients across Telangana and Andhra Pradesh. These are the sectors we know — and the organisations from our own record that stand behind each one.
Government & Public Sector
Departmental offices, resident engineers on site, and audit trails that satisfy procurement rather than just IT.
- GHMC
- Municipal Corporation of Hyderabad (MCH)
- +7 more
Education & Universities
Campus-wide cabling and wireless across multiple blocks, with labs and hostels added on a timetable that follows the academic year.
- Osmania University
- University of Hyderabad
- +7 more
Defence & Research Establishments
Equipment and maintenance to specification, on sites where documentation, spares continuity and access control are not optional.
- DRDL
- DMRL
- +4 more
Banking & Financial Services
Branch networks and back-office systems where an outage is a compliance event, not an inconvenience.
- Charminar Cooperative Bank Limited
- Vijay Leasing
- +3 more
Media, Print & Broadcasting
Deadline-critical production floors — high-volume printing, non-stop editing suites, and storage that keeps pace with daily output.
- Eenadu
- Eenadu Television
- +8 more
Healthcare & Diagnostics
Clinical systems and record storage that cannot wait for a call-back, plus surveillance and access control in restricted areas.
- Shiv Prasad Eye Hospital
- Secunderabad Hospital
- +1 more
03Maintenance Contracts
What the contract actually covers
Three tiers, one inclusion matrix. Comprehensive covers parts and labour; non-comprehensive covers labour with parts at actuals; on-call has no annual commitment at all.
Comprehensive AMC
Parts and labour both covered
The full contract. Failed parts are replaced from our stock, labour is included, and the machine goes back into service without a purchase approval in the middle of it.
- Replacement parts included
- All labour included
- Scheduled preventive maintenance visits
- Standby units held against breakdowns
- Asset register and service history maintained
- Priority response window
Best for: Fleets where a failed machine stops somebody's work today.
Non-Comprehensive AMC
Labour covered, parts at actuals
You keep control of the parts budget and we carry the engineering. Labour is included, on-site attendance is included, and parts are billed at actuals with the old component returned to you.
- All labour included
- On-site attendance included
- Parts billed at actuals and returned
- Scheduled preventive maintenance visits
- Asset register and service history maintained
Best for: Estates with an internal stores function, or where the parts spend must stay visible.
On-Call Support
No annual commitment
Pay per call, with no annual contract. Useful where the estate is small or the equipment is close enough to end of life that a multi-year commitment does not make sense.
- No annual commitment
- Per-incident attendance
- Cover on any brand we are authorised for
- Upgradeable to a contracted tier at renewal
Best for: Small sites, or organisations that want us on the list before they need us.
Inclusion matrix
The same eight questions answered for every tier, including the follow-up question each one raises.
Scroll sideways to compare tiers
The response window, covered asset list and exclusions that apply to your site are stated in your own contract.
24×7 cover
Gold 24×7 Contract
Scantech's exclusive Gold Maintenance contract runs 24-hour cover all 365 days of the year, staffed by support engineers holding B.E. / B.Tech / MCA / BCA / B.Sc-IT qualifications with between 8 and 22 years of experience.
- 24-hour cover, all 365 days
- Response inside 1 hour for breakdown calls
- Resident engineer option at customer premises
- Standby units and a held spares pool
- Central helpdesk with logged escalation
04How We Work
From first call to handover
Nothing gets installed before you have approved a written specification. Here is the sequence, and what you get out of each stage.
- 01
Requirement study
We start by understanding what the site has to do — headcount, applications, growth expectation and the constraints you are working within.
- 02
Site survey
A walk-through of the actual premises: cable routes, existing plant, containment, power and anything a drawing will not tell us.
- 03
Written proposal and scope
A documented scope with a bill of materials, so you are comparing a specification rather than a number.
- 04
Infrastructure recommendation
We recommend the hardware and software infrastructure the requirement actually needs — including where a cheaper specification would do the job.
- 05
Supply and implementation
Equipment supplied through authorised channels, then installed and commissioned by our own engineers.
- 06
Documentation and handover
As-built records, asset registers and the configuration detail that makes the site supportable by somebody other than the person who built it.
Support and review
Ongoing maintenance under contract, with scheduled preventive visits and service reviews on an agreed cadence.
05Institutional Reliability
Why enterprises partner with Scantech
Disciplined execution, direct engineering access, and contract clarity without vendor ambiguity — each of these is a number you can check, not a slogan.
Our own engineers, not a dispatch bench
119 directly employed service engineers handle 500–600 calls a day. They hold B.E., B.Tech, MCA, BCA or B.Sc-IT qualifications, with between 8 and 22 years of field experience.
A response window in the contract, not a best effort
Breakdown calls are attended inside 1 hour under our published commitment, with 24-hour cover all 365 days and escalation to a named supervisor if the window is at risk.
Authorised supply, so warranty survives
We are authorised dealer or reseller for HP, IBM, Lenovo, Apple, Samsung, Cisco, D-Link, Canon, Epson, Microsoft, AutoDesk and more. Equipment bought through us keeps its service entitlement.
Parts and standby units held, not ordered
Comprehensive contracts carry replacement parts and standby units from our own stock, so a failed workstation is not waiting for a purchase order to clear before somebody can work.
06Delivery Record
Named projects, with the year they were delivered
Campus cabling, hospital networks and bespoke systems — the same engineering bench that built these still answers the phone.
Trusted By
Over 100 organisations across Telangana and Andhra Pradesh
Defence and research establishments, universities, government departments, hospitals, media houses and industry.
- BHEL
- DRDL
- DMRL
- MIDHANI
- CITD
- Doordarshan
- Eenadu
- Ramoji Film City
- Osmania University
- University of Hyderabad
- GVK Industries
- Volvo Construction Equipment
07Common Questions
The answers buyers ask for before they call
Contract inclusions, response times, coverage and taking over an estate from another vendor.
01What exactly does an annual maintenance contract include?
It depends on the tier. Under a comprehensive contract, replacement parts and all labour are included — we replace the failed component from our stock and there is no purchase approval in the middle of a repair. Under a non-comprehensive contract, labour and on-site attendance are included but parts are billed at actuals. On-call support is per incident with no annual commitment. All contracted tiers include scheduled preventive maintenance visits, a maintained asset register and a defined response window.
02How quickly can an engineer be on site?
Breakdown calls are attended inside 1 hour under Scantech's published response commitment, supported by a team of 119 directly employed service engineers handling 500–600 calls a day. The response window that applies to your site is written into your contract, and it differs by priority level — see the service level policy.
03Which areas do you cover?
We are based at Masab Tank in central Hyderabad, so we move quickly inside the twin cities of Hyderabad and Secunderabad. Beyond that we service customers across Telangana and Andhra Pradesh, and we maintain more than 15,000 computers under contract throughout the region.
04Will you take over an estate another vendor has been maintaining?
Yes, and it is one of the more common things we are asked to do. We survey the estate first and build the asset register during handover, which usually surfaces equipment the outgoing vendor's records did not include. Where documentation is missing we produce it, so you are not inheriting an unknown.
05Do you supply equipment as well, or only service it?
Both. We are an authorised dealer and reseller for hardware, software, peripherals and networking, which is what lets us support an estate properly — we are accountable for the equipment whether we supplied it or inherited it. We also manufacture our own Scantech-brand personal and business computers and servers.
06Which brands do you carry?
We are authorised dealer or reseller for HP, IBM, Lenovo, Apple, Samsung, Cisco, D-Link, Digilink, Digisol, Cyberoam, Wipro, LG, Seagate, Intel, Exabyte, Canon, Epson, TVSE, Microsoft, AutoDesk, Adobe, ANSYS, Algor, Borland, Micrografx, Aces Consultants and Concept Software. Equipment is sourced through official distribution, so warranty and service entitlement stay intact.
08Contact
Talk to the people who would do the work
Whether you are expanding a workstation floor, replacing an undocumented cabling plant, or taking an estate over from another vendor, the first conversation is with an engineer — not a call centre.
Head officeMasab Tank, Hyderabad, Telangana, IndiaOur base is Masab Tank in central Hyderabad, which is why engineers can be moving inside the city quickly. Beyond the twin cities we service customers across Telangana and Andhra Pradesh — Scantech maintains more than 15,000 computers under contract throughout the region.
Service & Breakdown
Existing customers raising a fault or booking a preventive visit.
+91 40 0000 000124 hours, all 365 days, for contract customers
Sales & New Enquiries
Requirements, site surveys, quotations and new contracts.
+91 40 0000 0000Mon – Sat: 8:30 AM – 7:30 PM
Contracts & Accounts
Renewals, purchase orders, invoices and vendor registration.
info@scantechinfosystems.comMon – Sat: 8:30 AM – 7:30 PM
Breakdown out of hours
Contract customers have 24-hour cover, all 365 days. Calls are logged and escalated to a named supervisor if the response window is at risk.
Read the response policy